Knowledge Base
Find setup guides, troubleshooting help, and technical documentation for the products we supply and support.
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How to enter Android Recovery mode on a Urovo RT40 or DT40
Reach Android Recovery on the Urovo RT40, RT40s, or DT40 — the entry combo, the volume-key unlock sequence, and the longer Android 11 variant.
How to adjust print density on an Epson TM-T20IV
Faded receipts on a TM-T20IV are usually a density mismatch. Adjust the heat setting using only the feed button — no drivers, no software, no cables.
How to disable the on-screen keyboard on a Newland EA320
On Newland EA320 Android handhelds, the on-screen keyboard pops over the POS app. Use StageGO to disable the Gboard package and reboot.
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Setup Guides
4 articles
Step-by-step instructions for configuring and deploying devices, from unboxing to production.
Browse setup guidesarrow_forwardTroubleshooting
3 articles
Diagnose and resolve common issues with scanners, mobile computers, POS systems, and printers.
Browse troubleshootingarrow_forwardWarranty & RMA
0 articles
Understand warranty terms, return processes, and how to get the most from your service agreement.
scheduleComing SoonConnectivity
0 articles
Wi-Fi, Bluetooth, cellular, and network configuration guides for enterprise mobile devices.
scheduleComing SoonVertical Guides
0 articles
Industry-specific guidance for retail, healthcare, logistics, agriculture, and government deployments.
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